Family concierge Torre del Mar

A story of presence and trust

David, Esther and their daughter Aitana chose to live here to be present, useful and committed to owners and guests alike.

Entrust my property

It all begins in 2018. David and Esther get married, build a family of four children, and buy an apartment in Torre del Mar the village of Esther's grandparents, their roots. It isn't an investment. It's a bond.

For eight years, they entrust their property to agencies. They experience first-hand what their future clients will experience: the lack of communication, remote management, the limits of a standardised service. They learn what is missing.

Then Aitana arrives. Their daughter. And with her, the decision to stop waiting for retirement: to leave now, so she can grow up here, so that Andalusia becomes her home, not a destination.

In September 2026, Aitana starts nursery school in Torre del Mar. The family settles for good, not for a few years, but for ever.

The company carries her name because she is the reason for it. Not the business reason the human one.

Closeness & trust

A dedicated, available contact who knows your property inside out. A genuine, lasting relationship, not a case number.

The experience comes first

For every guest, we aim to create an unforgettable moment: a warm welcome, attention to detail and sincere recommendations.

Full transparency

A clearly stated commission, detailed reporting and zero hidden fees. You always know where things stand with your property.

Las Llaves de Aitana, a concierge service that keeps its promises

In Torre del Mar, Vélez-Málaga and Caleta de Vélez, we don’t manage properties remotely from a spreadsheet: we’re on the ground, within 2 hours if needed. No anonymous platform, no offshored call centre — a single point of contact, available in French and Spanish, who knows your property and your guests by name.

For owners

A 23% commission, stated upfront and transparent, with no hidden fees. SES.Hospedajes compliance and guest registration included. No surprises on the invoice, no cascading subcontracting: you know who is looking after your

For guests

a reply in under 15 minutes, every day of the week, from a team that speaks your language — not a chatbot, not a call centre transfer. The goal isn't the number of properties managed, it's that every stay becomes an unforgettable experience.