Airbnb Concierge Costa del Sol
Your property deserves a local presence
Your property stays yours. From Torre del Mar, we handle the day-to-day so your rental stays welcoming, well looked after and easy to follow, even from a distance.
A concierge service present at every step
Our ambition is simple: owners experience their rental with peace of mind, and guests enjoy a warm stay. We work with presence, clarity and respect for the property — you always know who's involved, why, and what's been done.
A complete concierge service, from the first piece of advice to the last departure
You keep the decisions about your property. We coordinate everything that makes renting run smoothly, from the first look at the property to the last guest's departure.
Staging and listing
We prepare your property to make it attractive: styling and décor advice, photo and video shoot, writing the listing and publishing it on our site, on platforms and on social media.
- Advice on preparing the property and interior styling
- Photo and video shoot of the property
- Writing the listing
- Publishing on our site, on platforms and on social media
Synced bookings
We centralise your calendars, adjust prices dynamically, screen guests and respond to their messages and reviews, for smooth, responsive management.
- Calendars synced across platforms
- Dynamic pricing management
- Booking follow-up and guest screening
- Deposit, insurance and guest registration (SES.HOSPEDAJES)
- Responses to guest messages and reviews
Welcome and stay
We welcome guests, hand over the keys and stay available throughout their stay to meet their needs.
- Welcoming guests on arrival
- Key handover
- Assistance during the stay
- Managing departures
Cleaning and linen
After each departure, we prepare the property, handle the cleaning, manage the linen and restock essential supplies.
- Professional cleaning between every stay, with before/after photos
- Bed preparation
- Linen management and upkeep
- Restocking essential supplies (first stock provided by the owner)
Issues and follow-up
We coordinate any necessary work, inspect the property after every stay and send you photos plus a regular follow-up report.
- Coordinating any work needed
- Minor repairs (quoted separately)
- Handling damage and insurance
- Property inspection after every stay
- Photos and a regular follow-up report
- Year-round caretaking (optional)
What actually happens
A first conversation, a careful setup, then a clear rhythm for every stay. You always know where things stand and what's next.
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01
We take stock
We discuss your expectations, visit the property and list the priorities before going live.
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02
We prepare the listing
Staging, photos, copy, welcome book and synced calendars: everything ready to welcome guests.
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03
We welcome guests
For every stay, we welcome guests, stay available and prepare the property after they leave.
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04
We report back
Photos after each visit and regular reports let you follow the stays and any decisions to make.
Clear rates, no commitment
A single commission, with no hidden fees, plus a one-off start-up pack paid once at signing. The first stock of supplies is provided by the owner; restocking afterwards is included in the commission.
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Management commission
23 % of the owner's net income
A single commission, with no hidden fees and no per-task surcharges.
- Professional cleaning with before/after photos
- Routine upkeep and laundry
- Guest screening, deposit and insurance
- Guest replies within 24 hours
- Restocking supplies
- Guest registration (SES.HOSPEDAJES)
- Listing on our website and promotion on our social media
- Dynamic pricing management
- Decor advice
- Regular property follow-up report
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Before March 2027
Start-up pack
299 € · one-off fee at signing
Free for the first 10 owners before March 2027.
- Deep clean and property preparation
- Professional photos
- Creating a welcome book
- Creating and setting up the listing
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Options
On quote based on your needs
Property care for owners who don't rent their home short-term, and small repairs.
- House sitting and home monitoring
- Mail collection
- Garden and pool maintenance
- Visits after bad weather
- Small repairs
Your questions about our Airbnb concierge rate
Scope, formalities, rate: here's what we can confirm before the first meeting.
No. We do not rent your property in order to re-rent it. You remain the owner, decide on availability and receive the income directly, after commission.
Torre del Mar, Vélez-Málaga, Caleta de Vélez, and the whole Axarquía coast, from Nerja to Málaga. This tight area lets us stay genuinely available on the ground.
We complete guest registration (SES.HOSPEDAJES, the official register) within the required deadlines. It is included in the commission, at no extra cost, and we give you a summary table. Any other declarations that fall to the owner remain your responsibility; we tell you what to prepare.
No. You can stop at any time, with no penalty and no minimum term imposed.
Professional cleaning with before/after photos, routine upkeep and laundry, guest screening (deposit, insurance, damage handling), restocking supplies, listings on our site and social media, dynamic pricing, responding to reviews, guest registration and a regular follow-up report. Extra costs: the first stock of supplies (provided by the owner), minor repairs quoted separately, and the start-up pack, the only one-off cost at signing.
On verifiable commitments: our local presence, regular reports, a written rate and the ability to stop without penalty. We don't publish fake reviews or results we cannot yet prove.
Let's talk about your property, not a one-size-fits-all package
Tell us its town, its capacity and how you use it. In twenty minutes, we can tell you whether our service area suits you.
